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Returns

Return Policy

At Black Stone Hijab, we stand behind our products and want you to be satisfied with them. We'll always do our best to take care of customers. We want you to be 100% delighted by your purchase. If you’re not happy with an item for any reason, we gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased online for a full refund within 30 days of original purchase. Refunds will be made in the form of the original payment.

Please note: We reserve the right to send back any product with visible signs of wear. Sale items are final sale and not eligible for refunds.

USA Returns

Hassle-Free Return (USA ONLY)

You may use a pre-paid return service label to ship your return merchandise and pay no up-front postage fees. This hassle-free return option has a service fee of $4.95 per order which will be withheld from your refund once your return has been processed. Contact us in the Email address provided below.

Returning Damaged, Defective or Incorrect Items

If an item arrives damaged, defective or is not the correct item you ordered, contact us to have a free return label sent to you. 

You will be refunded the purchase price as well as any applicable taxes.


Email us at : info@blackstonehijab.com

 

Refund for Your Return

Refunds are provided in the original form of payment for the purchase price of the item, including sales tax, and will be issued within 30 days of us receiving the return. Original shipping charges are not refunded as part of your return, unless the item is being returned due to being damaged, defective or incorrect.

 

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